As the saying goes: If you often walk along the river, your shoes will never get wet. Everyone has been shopping abroad for a long time (*I mainly refer to buying hosts, VPS, etc.), and it is inevitable that they will buy some unsatisfactory products, and then encounter disputes that cannot be refunded. For example, I once bought a VPS from W2 Many problems were not solved by the other party and they were not refunded.
I believe that many friends purchase foreign hosts and VPS using PayPal for transactions. If you encounter the same problem as me and cannot get a refund, you can initiate a PayPal dispute to resolve it. Today, I will tell you about the PayPal dispute process and the issues that need attention.
First, we log into our PayPal account. Find the payment information for the merchant we need to refund and click Details.
As shown above, at the bottom of the detailed information, there is a "Mediation Center", click on this "Mediation Center" to enter.
I won’t take screenshots later because I have already received a refund. Here is a brief review of the process. First, choose the reason for the refund, including not receiving the item, or the item being different from the description. Then, you need to describe the problem, and you must write down your reason for the refund clearly. Just submit.
Next, let’s talk about some noteworthy points.
First of all, PayPal disputes must be initiated within 45 days after the transaction, and it will be invalid after this time;
Secondly, try to write clearly the reason for your refund, and PayPal may You are required to provide evidence, so it is important to retain evidence that is favorable to you. If the counterparty to the transaction is not domestic, please fill in the reason for the refund in English;
After receiving the mediation request, PayPal will provide the seller and buyer with We, as buyers, do not need to pay attention to the emails we receive. However, after receiving the email, the seller must reply within 11 days. There are two situations here. One is that the seller has objections to the dispute, then PayPal will ask You provide the corresponding materials (there will be an email); in another case, the seller will promptly reply with a refund and the dispute will be completed. There is another possibility, that is, the seller ignores it, so you don’t have to worry. If the seller does not respond within the eleventh day after the PayPal email is sent, PayPal will directly refund the money to you!
Finally, Good VPS reminds everyone that if you have any problems, you should try to communicate with the seller first to solve them. After all, peace makes money. However, when encountering unscrupulous merchants, it is also necessary to decisively protect your rights and interests! I hope the above text can be helpful to you!
